Bonuses

How to activate a bonus?

There are several ways how you can activate a bonus. 1st option: Apply a promo code manually. Some promo codes are available on the promo page and can be used to activate bonuses when inserting them within the "Bonus code" section of the next deposit. ------------------------- 2nd option: - Select an offer on the "Promotion" page; - Click on the "Deposit"; - Now as the promo code is applied you may proceed making a deposit. ------------------------- 3rd option: ...

Is it possible to surrender/forfeit a bonus?

It is possible to surrender a bonus before you begin playing or even after you have placed bets using the bonus funds. You should be aware, however, that if you forfeit a bonus, all the bonus funds associated with it will be forfeited as well. When a bonus is fortified, the Real Money is not affected, if another is not mentioned in the Terms & Conditions of the specific bonus. The following instructions will help you forfeit a bonus: - Go to "My Profile"; - Select "My bonuses" from the...

What is the best way to stay updated on new offers?

Feel free to subscribe to our newsletter or offers via email or SMS to stay up-to-date on the most relevant and exclusive offers! Here is how you can do it: - Go to "My Profile"; - Tick boxes - "Send me email offers & newsletter" and "Send me special offers via SMS"; - Save the changes. ------------------------- Still, got any questions? Issues? Queries? Don't hesitate to contact our 24/7 customer support line (https://www.betsofa.com/en/casino/?chat=true). We are glad to h...

How do I find the Terms & Conditions for a particular bonus?

Terms & Conditions apply to each bonus. The Terms & Conditions of a specific bonus can be found by following the instructions below: - Go to the "Promotion" page; - Click on the preferred promotion; - Find a clickable button at the bottom of the promotion page - "Terms & Conditions". ------------------------- Still, got any questions? Issues? Queries? Don't hesitate to contact our 24/7 customer support line (https://www.betsofa.com/en/casino/?chat=true). We are glad to help...

Is there a loyalty program/offer available?

In order to reward your activity, we offer a weekly cashback that allows you to get up to 10% back! Type a promo code GET in the “My Bonuses” (https://www.betsofa.com/en/account/bonuses/claimable/) and get up to a 10% wager-free return on Mondays for all net losses from the moment of activation! Our Cashback has 3 levels: No other bonus wagering is affected by the contribution to cashback. Therefore, you can contribute to cashback while wagering the bonus. If you wish to see more informa...

Where can I find wagering information for active and expired bonuses?

The wagering requirements/progress of the bonus can be found by following the instructions below. ------------------------- Still, got any questions? Issues? Queries? Don't hesitate to contact our 24/7 customer support line (https://www.betsofa.com/en/casino/?chat=true). We are glad to help you any day of the week!

Do you have a Welcome Bonus for new Players?

We offer not one, but 4 welcome bonuses! Casino welcome bonuses or a free bet on sports are your options. Please note that if you will activate casino welcome bonuses, a welcome free bet won't be available for you. Here's what you got if you chose Welcome Casino bonuses: - On your first deposit, entering a promocode - SOFABOOST you will be able to activate a 111% reload bonus + 111 Free Spins in the Immortal Romance Mega Moolah™ (https://www.betsofa.com/en/promotions/promotion/welc...

Can I have more than one bonus activated?

Yes, you can have multiple amounts of bonuses activated on your account. However, the first bonus claimed will be wagered first, and all bonuses will be wagered one by one. Multiple bonuses cannot be wagered simultaneously. ------------------------- Still, got any questions? Issues? Queries? Don't hesitate to contact our 24/7 customer support line (https://www.betsofa.com/en/casino/?chat=true). We are glad to help you any day of the week!

Can be bonus wagered in any game?

No bonuses can be wagered in excluded games. The full list of excluded games can be found in BetSofa's General Terms and conditions (https://www.betsofa.com/en/terms/conditions) page clause number 9.10. Please note that the bonus balance will not be visible in those games. Additionally, it is good to note that any Game contributions have different percentages towards the betting requirements: - Table Games – 1% (one percent); - Video Poker Game – 10% (ten percent); - Live Games – 0...

Is there a maximum/minimum bet using bonus money?

There is a minimum and maximum Bet restriction in place when playing using Bonus money. When You place a Bet with Bonus money – the maximum Bet per slot spin/table, hand/video poker Games is 5 (five) EUR/USD, 7 (seven) CAD/NZD/AUD, 50 (fifty) SEK/NOK, 500 (five hundred) RUB or its equivalent. The minimum Bet per slot spin / table, hand / video poker Games is 0.1 (10 cents) EUR/USD/CAD/NZD/AUD, 1 (one) SEK/NOK, 10 (ten) RUB or its equivalent. ------------------------- Still, got any questions...