Is it possible to surrender/forfeit a bonus?


It is possible to surrender a bonus before you begin playing or even after you have placed bets using the bonus funds. You should be aware, however, that if you forfeit a bonus, all the bonus funds associated with it will be forfeited as well. When a bonus is fortified, the Real Money is not affected, if another is not mentioned in the Terms & Conditions of the specific bonus.

The following instructions will help you forfeit a bonus:

  • Go to "My Profile";
  • Select "My bonuses" from the left panel;
  • Choose "Active/Ended";
  • To forfeit a bonus, click on - "Show details" and then "Forfeit bonus";
  • Click "Yes" to confirm your action.

Still, got any questions? Issues? Queries? Don't hesitate to contact our 24/7 customer support line.

We are glad to help you any day of the week!